privacy

NEBA — New England Bounce About

Privacy Policy

Last updated: October 1, 2026

1. Information We Collect

We may collect information you provide to us when requesting information, requesting pricing or availability, making a reservation, or using our services. This information may include your name, address, email address, mobile phone number, event information, and rental details.

2. How We Use Your Information

We may use your information to:

- Respond to pricing, availability, and other customer inquiries
- Confirm and manage rental reservations
- Provide reservation and event-related information
- Send weather-related event alerts
- Send delivery and pickup notifications
- Provide live driver tracking links when applicable
- Respond to customer service requests

3. SMS/RCS Communications

If you provide your mobile phone number and opt in to messaging, NEBA — New England Bounce About may send you SMS and/or RCS messages related to your inquiry, reservation, or scheduled rental. Messages may include requested pricing and availability, reservation information, weather alerts, delivery updates, pickup updates, and live driver tracking links.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP, call (203) 364-0078, or email info@neba.party.

4. SMS/RCS Opt-In Data and Consent

Text messaging opt-in data and consent will not be shared, sold, or rented to third parties for marketing purposes. Text messaging opt-in data and consent may be shared only with aggregators and service providers as necessary to provide and operate our messaging services.

5. Data Sharing

We do not sell or rent your personal information. We may share information with service providers when necessary to operate our business and provide services requested by you, including payment, reservation, delivery, technology, and messaging service providers. These providers receive information only as necessary to perform services on our behalf.

SMS/RCS opt-in data and consent are excluded from sharing with third parties for marketing purposes.

6. Data Retention

We retain customer information as reasonably necessary for business, accounting, tax, legal, and service-related purposes. You may request deletion of eligible personal information by contacting info@neba.party.

7. Contact Us

NEBA — New England Bounce About
Phone: (203) 364-0078
Email: info@neba.party
Website: www.neba.party