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Terms
NEBA — New England Bounce About Terms of Service Last updated: October 1, 2026 1. SMS/RCS Messaging Terms By providing your mobile phone number and opting in to messaging from NEBA — New England Bounce About, you consent to receive SMS and/or RCS messages related to your inquiry, reservation, or scheduled rental. Messages may include requested pricing and availability, reservation information, weather alerts, delivery updates, pickup updates, and live driver tracking links. Message frequency varies depending on your inquiry, reservation, and scheduled event. Message and data rates may apply. Reply STOP at any time to unsubscribe. After opting out, you will receive a confirmation message and no further messages will be delivered unless you opt in again. Reply HELP for help. You may also contact NEBA — New England Bounce About for assistance at (203) 364-0078 or info@neba.party. Consent to receive SMS/RCS messages is not a condition of purchase. If your mobile phone number changes, is disconnected, or is reassigned to another person, you will not be held liable for failing to opt out before the number is reassigned. For information about how we collect, use, and protect your personal information, please review our Privacy Policy. 2. Service NEBA — New England Bounce About provides rental equipment and event-related services, including inflatable bounce houses, obstacle courses, water slides, interactive games, tents, tables, chairs, photo booths, generators, and other party equipment in Connecticut and New York. Delivery, setup, pickup, and other services may be included or provided depending on the rental agreement, location, equipment, and event requirements. 3. Reservations and Payments Customers may be required to provide a valid payment method to reserve equipment. Payment terms, deposits, balances, delivery fees, and other charges are subject to the terms provided with the customer's reservation or rental agreement. We may accept credit cards, cash, or checks where applicable. 4. Cancellations and Rescheduling Cancellation and rescheduling terms are subject to the customer's rental agreement, reservation terms, and applicable weather policies. Customers should contact us as soon as possible if they need to cancel, reschedule, or make changes to an event. For cancellation or rescheduling assistance, contact us at info@neba.party or (203) 364-0078. 5. Weather and Safety Outdoor rental equipment is subject to weather and safety conditions. Equipment must not be operated during unsafe weather conditions, including high winds, lightning, heavy rain, or other hazardous conditions. Customers are responsible for following all safety instructions provided with the rental equipment and for ensuring that equipment is properly supervised during use. 6. Delivery and Pickup Delivery and pickup times may vary based on scheduling, traffic, weather, location, and operational requirements. Customers who opt in to delivery and pickup notifications may receive SMS/RCS messages containing delivery updates, pickup updates, estimated arrival information, or live driver tracking links. 7. Customer Responsibilities Customers are responsible for providing accurate event, contact, and location information and for ensuring that the setup area is safe, accessible, and appropriate for the rented equipment. Customers must follow all operating and safety instructions provided by NEBA — New England Bounce About. 8. Privacy Your use of our services is also subject to our Privacy Policy, which describes how we collect, use, protect, and share personal information. Please review our Privacy Policy. 9. Contact
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